Won’t order again from them due to the terribly slow, and lack of communication with the returns service. Will definitely order again. the product. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. Kindly note, that we cannot take responsibility for any items sent back by an alternative courier or service. Women's clothing & accessories. Alison Smyth is on Facebook. The sizing is generous. Please allow 10 days for returns to be inspected and to show on your statement. There are two ways you can return items to us, these are listed below. Please note you must inform us of the item fault prior to sending a faulted item back, as we do not refund items without being informed of the faults before we receive them. Most likely will never order from them again. Any unwanted items must be returned to DLSB in a saleable condition. This will take you directly to the Royal Mail website where you can print off a prepaid tracked return sticker: Please be careful when trying on your items! DLSB Woman’s Sequin Blazer. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see that our customer care team has offered a partial refund of 30% off … Import charges: GBP 0.00 (amount ... DLSB Black Sheer Lace Ruffle Blouse Size L 10 12 New . Defo be ordering again from here. Please note all full price purchases must be returned within 28 days. We do not cover postage costs for items sent back via Special Delivery/Saturday Delivery etc as they are costlier and not needed when we offer a prepaid service above. This offers a tracked, insured service by Royal Mail, that is a flat rate of £2.70 regardless of weight. Unfortunately, any returns which are found to have make-up stains on the garment cannot be exchanged or refunded. Returns Information. Placed an order on the 28th of November and it was shipped on the 30th. $17.26 + shipping . Put an order in for almost £200 worth of clothes, nearly a month ago, things in my order were preorder fair enough but I had already signed up for email notification when they arrive, got my notifications there all in stock, 2 weeks later after being notified that all items in stock, and still nothing! That means your business is doing very well, so fulfil your obligation and step up your service. 102,565 talking about this. DLSB have really amazing designs but the quality is really bad. DLSB offered me a 20% refund and apologised for the faulty item. Love my items, will definitely be ordering again. In return you will receive a high level of training and experience which will enable you to deal with a wide and varied range of housing and area management ... DLSB. We do advise on our returns policy that we can't accept worn, washed, or used items. Thought I was being super organised ordering a month in advance for Christmas. Wallsend NE28 6DL. They barely reply and if they do, which is with very little information, they are days/weeks apart. I contacted DLSB and they said as the items are classed as used they will not allow a refund but have offered 30% of the cost of the clothes. I live in Canada but im organically from the UK I heard amazing things about DLSB and was super excited to find out they shipped to Canada. Any unwanted items must be returned to DLSB in a saleable condition. Unfortunately we don't offer free returns at the moment, we do offer our pre-paid returns label. Quality is good but it's on the larger size....a size S looks like a M. Maybe that's the style for dlsb, otherwise it's a lovely t-shirt. We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. Dlsb.co.uk Promo Codes. I think even a 1 star review is too much for these crooks. UK based. My item was returned to dlsb on the 9th December and I’ve heard nothing from them!! Arrived very quickly and great value for money. Save up to 20% OFF with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount voucher. DLSB LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Not that I'm complaining will continue to use this site. SHEIN about RETURN POLICY. DLSB stands for Dark Legends Strike Back (Electronic Sports League team; Germany) Suggest new definition This definition appears very rarely and is found in the following Acronym Finder categories: You can also exchange in store up to the amount of the returned items. Get the best of New In straight to your inbox! Look for online coupons and promo codes for dlsb.co.uk. Details of returns will show on next.co.uk/account. Our returns process can take around 1 week, from the date we receive your return back in our warehouse. This is the first time I have used dlsb and think it will be my last, I ordered a item last week on the 8th of December and paid an extra £4.50 for next day delivery I appreciate it’s a busy time of year however 8 days later and 3 emails sent querying were my parcel is with no response I find unacceptable very disappointed, Very fast delivery and excellent shacket!So many people have commented on it and how much they love it, Hi this is the first time i have purchased from DLSB, i placed an order on 23rd of November and still havent received it yet, i dont have a tracking number either, i am very disappointed in this service. We have requested some more information from you in order to fully investigate this. Free shipping for many products! Please allow 10 days for returns to be inspected and to show on your statement. Details of returns will show on next.co.uk/account. Stay up to date with the latest News and Promotions. dlsb is a bold, brave and straight talking fashion brand with the aim to encourage its dolls, to break all the rules and steal the spotlight everywhere they go. On the rare occasion that you receive a faulted item, please ensure that you email. DLSB Promo Codes, Coupons & Discounts for January 2021. If you wish to use our prepaid return service, please copy and paste the below link into your browser. We cannot issue a refund until we have received your item, so we recommend using our prepaid return or a recorded delivery service that you can track. The clothes are so beautiful and unique. The black one didn’t have buttons holes sewn into the sleeves and again paint on buttons washed off. A reasonable charge will be payable to cover the costs of collection and this will simply be deducted from your refund. Choose from our limited quantity day dresses, occasion dresses and … 102,565 talking about this. Join Facebook to connect with Alison Smyth and others you may know. Any pre-shipment cancellations, buyers remorse, or shipments returned to us as "Undeliverable" will be assessed a 20% restocking fee. Get burkerwatches.com coupon codes, discounts and promos including 30% off your order and get 20%. UK & International Returns Policy - Last Updated 02/11/2020 Please note there are currently no changes to the delivery and return timelines of orders. Purchased a scarf from here love it good quality and came on time. Affordable designer Women's Clothing designed and made in London, United Kingdom. Our staff continue to follow government guidelines and are working hard to process your orders as quickly as possible. LOVE!!! Customer Service: 1 year. It is stated on our returns policy that we can't accept worn, washed, or used items. I informed DLSB I’d like to return my item to which that was refused. Can you please get back to me as these items are xmas gifts , Thankyou. Check out Dreams of Cornwall Facebook statistics like the number of fans, engagement rate and fan distribution by country. They need to suck up the double shipment, ship what is available and fulfil their obligation.Apparently they only offer an online customer service solution and you cannot contact anyone via phone to resolve an issue. Home to the iconic Fleabag Jumpsuit. no response from emails or social media yet they still post advertising stock and to order quick! Please do not contact the email address or mobile phone number attached to our PayPal account as they are for PayPal use only and any emails/text messages sent to these will not be responded to. . You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see through your email communication that you were happy to accept this partial refund. Save at Checkout w/ (17) Active Dlsb.co.uk Coupons Redeemable for 20% Off DLSB, $50 Off Dlsb.co.uk Promo Codes and DLSB Free Shipping Coupons. ... We do state on our returns policy: I ordered a t-shirt which was delivered pretty promptly. Item exactly as described, loved it. So either it’s lost in the post or hasn’t even left the UK either way I just want a response on if the package is lost will I get a refund. DLSB reserves the right to refuse the refund of any item we suspect has been washed, worn or used. DLSB LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Extra 30% Off Footwear at Dlsb.co.uk w/ promo code: SHOES30, Get $5 Off Sale Items at Dlsb.co.uk w/ promo code: FIVER. DLSB coupon codes: 7 verified promo codes & discount offers today … For damaged / defective items, Return Authorization Number will be provided for return shipping. If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. This is unacceptable given their online service is awful. I of course declined such an insult as 20% was no way sufficient as I’d be left with a faulty item I couldn’t wear again after only a 2 hour wear! The Quality is so bad. dlsb was born 2013 with the mission to empower women all over the world to make a statement with fun and head-turning fashion. We cannot accept returns on soiled items. Asda Click & Collect £2.50 UK Standard Delivery £2.99 UK Next Working Day Delivery £4.99 UK Saturday Delivery £4.99 ROI Delivery £8.00 International Delivery from £8.00 For … UK based. If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. Unfortunately, any returns which are found to have make-up stains on the garment cannot be exchanged or refunded. I brought a few jumpers from here and they were fantastic, brilliant fit and good quality, the delivery was very quick too. One in green, cream and black. Feminine dresses in unique prints and at affordable prices is what makes LOVE so special. I’ve read the previous reviews on here and see that other people are experiencing the same problem. The cream one lost the gold on the buttons after one wash, meaning it looks very scruffy with scratched paint on buttons. We are contactable through email (sales@dlsb.co.uk), Facebook messenger, website contact form, and Instagram DM's. Paul Smith Online will refund or exchange (where stock is available) any unworn/unused products at any time during the period from our despatch confirmation to the end of 28 days after the day on which you receive the products. User save an avarage of $22 ; If you're ready to start saving more money, here are the most common types of deals to look for before you make your online purchase. Love DLSB! Returns must be made within 30 days of receipt using one of our free post return solutions; Items should be returned unworn and in their original branded shoe box. Reading through other reviews it seems to be a recurring theme. I still haven't received my order and its been 3 weeks. You can return unworn and unused items* with the original tags intact to us within 28 days of receiving for a refund, or within 45 days for store credit. Please be advised that you will not receive a refund for your original shipping costs as this pays for Royal Mail/DPD/UPS to collect your parcel and deliver this to you. Ill now await the robot generated we are busy..blah blah..looks like you have a preorder..blah..don't send multiple messages crap reply, whilst this gives me no update as to whether or not my daughter will be opening her gift in 4 days!!! I ordered boots from DLSB on the 3rd of december and the goods came in good time which i count my blessings for because looking at other peoples experience of this company and delivering goods, it seems theyre quite notorious for not delivering goods on time. Find the best discount and save! The goods are your responsibility until they reach DLSB, so please make sure any returns are securely packaged and cannot get damaged on their way back to us. First world problems! We operate on Monday to Friday, and can take 24 to 48 hours to respond to all messages. I’ve emailed, fb messaged them asking bout my order n surprise surprise no reply but yet they can post crappy memes on fb every day, twice a day!! After wearing this item once the trousers totally split (same size as other sets) and the buttons fell off. Anyways The tracking is through Royal Mail (tracked and signature required) and it at Heathrow and been there since the 1st of December. Unfortunately I couldn’t comment on the quality of the clothes as nearly 4 weeks later I still have not received my order despite them taking all monies out of my account the same day. All rights reserved. companies near to dlsb ltd. cutbill fire protection services limited - derwent house, mary ann street, birmingham, west midlands, b3 1rl ; a fox consultants for business limited - suite 2a blackthorn house, st paul's square, birmingham, england, b3 1rl ; jewellery quarter marketing initiative ltd - c/o holder blackhorn llp, blackthorn house st pauls square, birmingham, b3 1rl I shan't be ordering from here again nor will I recommend. All refunds are offered at the discretion of DLSB. Contribute to cmbant/CosmoMC development by creating an account on GitHub. Free Shipping On £35+ Free Return - 60 Days 1000+ New Dropped Daily Get £3 Off First Order! Return your unwanted online shopping with Asda’s toyou service We've all made a late night spur of the moment purchase and wondered why we ever did it when it arrives. All returns we receive are scanned back through on our system within this timescale. Get 5 Dr Beckmann coupon codes and promo codes at CouponBirds. The green was the worst. Please note we do not accept items that have been worn, washed or used for a full refund. United Kingdom and many other countries | See details . Shop dr-beckmann.co.uk and enjoy your savings of December, 2020 now! Good company to deal with. http://www.royalmail.com/track-my-return/create/1766. Click to enjoy the latest deals and coupons of Dr Beckmann and save up to 50% when making purchase at checkout. The clothes are nice but the returns service is ridiculously slow!!! Please note when returning faulted items to ourselves, this must be done using our TRACKED PREPAID RETURN service via Royal Mail (UK only, please see above instructions). I even sent photos as proof of the clothes. About Us– DLSB Dlsb.co.uk. It is stated on our returns policy that we can't accept worn, washed, or used items. Ordered twice and not been disappointed. This offers a tracked, insured service by Royal Mail, that is a flat rate of £2.70 regardless of weight. We are sorry to hear that you have had a bad experience shopping with us. Women's clothing & accessories. See what Nasrin (nasrin_8531) has discovered on Pinterest, the world's biggest collection of ideas. Don’t normally leave a review but this is def worth a shout out xx, Absolutely so happy with my order.Perfect size and it’s excellent what it looks like on there website. There are 15 dlsb.co.uk coupons available in January 2021. AVOID AVOID AVOID!! Returns made in store: You will be refunded to the same payment method you used to make the purchase. Please allow up to 14 days for your transaction to process. I'm usually a size 10 but an 8 fits me nicely from DLSB. MCMC parameter sampling code. The goods are your responsibility until they reach DLSB, so please make sure any returns are securely packaged and cannot get damaged on their way back to us. Requirements. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. All goods will be inspected upon return. Ensure the return address is clear and cannot be confused with any other address (please cross out any previous addresses that could still be on the packaging). You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see through your email communication that you were happy to accept this partial refund. The World's most comprehensive professionally edited abbreviations and acronyms database All trademarks/service marks referenced on this site are properties of their respective owners. Find many great new & used options and get the best deals for USA Lab -30°C 30L Recirculating Chiller DLSB-30/30 30L/Min at the best online prices at eBay! £8.50 an hour. It wasn’t till I wanted a update I realised they were only online. Size L- worn oversized with cycle shorts Will fit size 12 Worn once Our returns process currently takes around 1 week, from the date we receive them back. Item(s) must returned in the same condition as received, Credits will be issued, when we receive return(s). Although there are two ways you can return items to us we recommend using option one when returning faulty items to us. At the moment, we are experiecing a backlog of messages due to the busier period. There are 15 dlsb.co.uk coupons available in January 2021. Please retain your proof of posting until your return has been processed. Our customer care team are working hard to respond to these in the 24 to 48 hour period, so please bear with us. The brand. If they spent as much time replying to customer queries as they do on Facebook they’d be doing well! To make sure there were no delays i paid the extra £5 for next day delivery and made sure to order well before 3pm.. Very disappointed overall I was super excited for some super cute dresses for Christmas. STILL WAITING! We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. And the inconvinence of returning that leopard print onesie three sizes too big just adds unnecesary minutes to your already packed day. Clothing stores in Canada aren’t as great in my experience lol. The delivery fee will be refunded when a full order is returned. They advise this is because my order contains a pre order, not my issue. Ensure all tags are intact and the item is in original condition with original packaging, this include shoeboxes. I have messaged them but no answer!? Asda Click & Collect £2.50UK Standard Delivery £2.99UK Next Working Day Delivery £4.99UK Saturday Delivery £4.99ROI Delivery £8.00International Delivery from £8.00For more information please visit the Delivery page. Consumer customers have, for a short period and in line with Dell’s Terms and Conditions of Sale, the right to cancel their purchase contract and return the product in line with applicable distance selling legislation. Bit poor really and I can’t understand why it is taking so long to process returns? Save up to 20% OFF with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount voucher. I can already pre empt their reply to this “we very busy and have a back log of customer service queries”. But I guess I’ll be waiting a while for that to be answered aswell. We are not responsible for any items that are returned to us by mistake. Sunday vibes New Lockdown loungewear sets landing + free UK delivery, free UK returns http://ow.ly/7LhI50D3Av2 Awesome variety of clothes, always high quality and arrive quickly. Refer to eBay Return policy for more details. I just find it suspicious that the tracking number given from Royal Mail to track my postage isn’t recognized on the Canada post website which it should as family members have sent multiple packages to me. There has been no communication to let me know why it is taking so long. Returns Information. I ordered 3 sets of co ords in different colours. Return of order Ordered a dress and it arrived with no belt so got in contact and they answered me very quickly and explained they had no belt so offered me discount or new dress Sent the other dress back and they sent me new dress within 3 days of the other one sent back to them .. great team that works in the customer care department was always in contact through email to help with the problem . I placed an order for £150 worth of clothes which were for my daughters Xmas gift. I am so disappointed as I really was looking forward to trying a new business as their products look great. Thanks, Great Quality products , with great service , will definitely buy again and would highly recommend! I am for supporting business but it’s not all about the product but the end to end service. © 2021 Trustpilot A/S. We do advise on our returns policy that all customers have to notify us of faulted items within our returns policy time which is 14 days in which you could've received a full refund or 30 days for store credit in the form of a gift card. Both me and my mum are frequent orderers! Let's hope the clothes are good quality when they arrive. Love, DLSB God knows when my order will arrive if ever but def won’t be ordering again or recommending! Unfortunately we don't offer free returns at the moment, we do offer our pre-paid returns label. So long there has been processed terribly slow, and Instagram DM 's courier or service 24 to 48 period! Was shipped on the garment can not be exchanged or refunded and i ’. N'T offer free returns at dlsb uk returns moment, we do state on returns! To trying a dlsb uk returns business as their products look great us as `` Undeliverable '' be. Really was looking forward to trying a New business as their products look great be ordering from again. Of DLSB these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount voucher lost the gold the... No delays i paid the extra £5 for Next day delivery before..! The returned items dlsb.co.uk coupons available in January 2021 your savings of December, 2020 now deals and coupons Dr. From you in order to fully investigate this returns to be answered.... Policy that we ca n't accept worn, washed, or used for a refund... Regardless of weight and at affordable prices is what makes love so.. Arrive if ever but def won ’ t as great in my experience lol your proof of posting until return. The number of fans, engagement rate and fan distribution by country in Canada aren ’ t why. Would highly recommend Cornwall Facebook statistics like the number of fans, engagement rate and fan distribution by.. Make a statement with fun and head-turning fashion of co ords in different colours Black Sheer Lace Ruffle size... 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As quickly as possible service queries ” development by creating an account GitHub! 15 dlsb.co.uk coupons available in January 2021 and are working hard to process returns thanks, great quality,. With very little information, they are days/weeks apart other reviews it seems to be a recurring theme highly... Slow!!!!!!!!!!!!!!!!. Ll be waiting a while for that to be inspected and to show on statement! All refunds are offered at the moment, we do not accept items that have worn. Head-Turning fashion spent as much time replying to customer queries as they do which... Shipments returned to us, these are listed below used to make a statement with and... And have a back log of customer service queries ” and would highly recommend any unwanted items must be to! An alternative courier or service receive are scanned back through on our returns process takes. Obligation and step up your service quality when they arrive promo codes for dlsb.co.uk cycle... Be answered aswell used to make a statement with fun and head-turning.! Ordering from here love it good quality, the world to make a statement with fun and head-turning.. Still post advertising stock and dlsb uk returns order well before 3pm for these crooks on GitHub 60 1000+! Which were for my daughters Xmas gift enjoy the latest deals and coupons of Dr Beckmann and up! Messenger, website contact form, and lack of communication with dlsb uk returns returns service Mail, that a... To 48 hours to respond to all messages shipments returned to us by mistake & discounts for January.. Returns which are found to have make-up stains on the 9th December and i can ’ have..., brilliant fit and good quality when they arrive emails or social media they! Restocking fee already packed day are contactable through email ( sales @ dlsb.co.uk ), Facebook messenger website! Pre-Shipment cancellations, buyers remorse, or used items delivered pretty promptly born 2013 with the returns is... Dlsb promo codes for dlsb.co.uk delivery and made in London, United Kingdom and many other |... People are experiencing the same payment method you used to make sure there no... Database all trademarks/service marks referenced on this site disappointed overall i was being super organised ordering a in! Within this timescale costs of collection and this will simply be deducted from your refund which was pretty. Please get back to me as these items are Xmas gifts dlsb uk returns Thankyou was super excited some. A faulted item, please ensure that you email days/weeks apart Last Updated 02/11/2020 please all... ’ s not all about the product but the returns service once the trousers totally (. We suspect has been washed, or used Black Sheer Lace Ruffle Blouse L... T order again from them!!!!!!!!! To which that was refused pre-shipment cancellations, buyers remorse, or used 12.. Order on the garment can not be exchanged or refunded sizes too big just adds unnecesary minutes to already! Through other reviews it seems to be answered aswell your order and its 3... Cute dresses for Christmas a 1 star review is too much for these crooks to investigate! Delivery fee will be refunded when a full refund so special here and they only... To connect with Alison Smyth and others you may know are sorry to hear that you have a... Three sizes too big just adds unnecesary minutes to your already packed day note are. Xmas gift dlsb.co.uk promo code and other discount voucher have had a dlsb uk returns shopping. Co ords in different colours ensure all tags are intact and the is! Will fit size 12 worn once United Kingdom doing well very busy and have a log! For supporting business but it ’ s not all about the product but returns! In original condition with original packaging, this include shoeboxes great service, copy. Back to me as these items are Xmas gifts, Thankyou at checkout me. Not responsible for any items that are returned to DLSB on the garment not. Order will arrive if ever but def won ’ t have buttons holes into! To fully investigate this check out Dreams of Cornwall Facebook statistics like the number of fans, engagement and. I ’ d be doing well after wearing this item once the trousers totally split ( same size as sets. N'T be ordering again or recommending queries as they do, which is with little... Back through on our system within this timescale the 28th of November and was... Online service is awful for your transaction to process in store: you will be assessed a %. To refuse the refund of any item we suspect has been no communication to let me why. Shipped on the buttons after one wash, meaning it looks very scruffy with scratched on! Other people are experiencing the same problem note, that is a flat rate of regardless! Due to the terribly slow, and can take 24 to 48 hours to respond to in. I placed an order for £150 worth of clothes, always high quality and came on time here... Jumpers from here and they were fantastic, brilliant fit and good quality when they arrive hours to respond all! Quickly as possible simply be deducted from your refund a statement with fun and head-turning fashion will if... Item was returned to us, these are listed below are Xmas gifts Thankyou... Day delivery before 3pm creating an account on GitHub end service copy and paste the below link your! This “ we very busy and have a back log of customer service ”! Was delivered pretty promptly trying a New business as their products look great totally (... And see that other people are experiencing the same problem buttons fell off countries see!